Return & Refund Policy
All sales are final as each order placed is custom made for each customer after the order is received. We do not have a warehouse or keep an inventory; therefore we, unfortunately, do not accept returns or issue refunds. However, if there is a defect with the order. We will offer a replacement (same product, same size) if the defect is reported via email "email@example.com" within 3 days after you receive the item. We do not accept returns or replacements in the case where the customer needs a smaller/larger size or a different color.
Once you have clicked on the "complete order" button, unfortunately, it is not possible to edit or cancel your order. However, if you need to change some parameters, like addresses, etc., please contact via email "firstname.lastname@example.org" as soon as possible. We are not bound to make such modifications in your order, but we will do our best on a case-by-case basis.
Our store operates with a 3rd party, custom print fulfillment services. It is the customer's responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the package was delivered. Unfortunately, in such a case, the 3rd party company will not make any refunds and will not resend the Product.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.
Entrepreneurking.co will work with the 3rd party to review replacement/return requests only if:
(a) a product is damaged, or there is a print error
(b) Entrepreneurking.Co receives a submitted complaint at (email@example.com) within 5 days from the day the product was delivered to the customer.
REASONS FOR RETURNS:
Damaged Items -If you receive a damaged item, please contact us and sent some pictures with the damaged item and we will replace it .
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to the 3rd partyheadquarters. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to the 3rd party HQ facility, and you will be liable for the cost of a reshipment to you.
Returned by Customer - It is best to first contact us at "firstname.lastname@example.org" before returning ANY product. This is because the return address on your invoice is of the 3rd party HQ in California and they do not offer any refund orders for buyer’s remorse, or for size exchanges as each order is custom made for each customer. Therefore, a new order would need to be placed for an updated size.
Return Address For Apperal-11025 Westlake Drive, Charlotte, NC 28273 For US
-Starta 1, 2nd bldg., 3rd fl., Riga, Latvia LV-1026 For EU
Return Address For Headphones: 5209 W. 41st Street Suite 201
Sioux Falls SD 57106 Us